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Beginning July 1, 2011, the U.S. Department of Education regulations to improve the integrity of programs authorized under Title IV of the Higher Education Act (HEA), as amended (the “Program Integrity Rule”), took effect. The Program Integrity Rule requires, among other things, that each college or university authorized to offer postsecondary education in one or more States ensure access to a complaint process that will permit student consumers to address the following:

1. Alleged violations of State consumer protection laws that include but are not limited to fraud and false advertising;
2. Alleged violations of State laws or rules relating to the licensure of postsecondary institutions; and
3. Complaints relating to the quality of education or other State or accreditation requirements.

If this matter pertains to sex-based harassment or discrimination, please see the .

���Ĵ�ý is committed to maintaining a University environment in which its members can live and work in an atmosphere of acceptance, civility and mutual respect for the rights, duties and sensibilities of each individual. Occasionally, however, complaints or concerns arise, the timely resolution of which is important to maintaining the desired University atmosphere. The University will treat each complaint or concern seriously, and attempts to resolve issues quickly and effectively using informal processes. ���Ĵ�ý encourages the prompt reporting of complaints so that a rapid response can be made and appropriate action taken.

We urge students to utilize all methods of complaint resolution including the process offered by ���Ĵ�ý, but in the event that students believe they have been unfairly treated or have issues with the College that cannot be resolved by the methods outlined in the College’s publications, they have the right to contact our , Department of Education and/or various state and other governmental .

The ���Ĵ�ý State Regulatory Information and Consumer Statements webpage provides information regarding the complaint process for students located in states where ���Ĵ�ý has received the necessary approvals or exemptions to offer distance education programs. Regardless of whether ���Ĵ�ý is required to be registered in a certain jurisdiction, complaints may be made through the relevant agencies or Attorneys General offices. ���Ĵ�ý has made a reasonable effort to ensure that this information is accurate.

State Regulatory Information and Consumer States

A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling or by completing a complaint form, which can be obtained on the bureau’s internet web site ().